Kia Motors India has issued a service campaign to its dealer network as reported by Team-BHP. The automotive forum claims that the Kia Seltos SUV is being checked for faulty fuel pumps. The service camp is related only towards the diesel variants of the Seltos. The batch of vehicles affected includes the units manufactured between October 1, 2019, and March 13, 2020. It is being reported that Kia has not contacted customers proactively. The information of the campaign is being spread between Kia Seltos owners. The “Technical Service Bulletin” issued by KMI is dated October 5, 2020. It describes the procedure to inspect and replace the fuel pump in diesel vehicles. The automaker suggests symptoms of a faulty fuel pump could lead to vehicle vibration and low pick-up, vehicle not starting. The automaker highlights to inspect the fuel pump and replace if found to be defective as the remedy.
The specific part number in question is the 31120Q6910QQK as the fuel pump assembly. The affected models of the 1.5-litre turbo diesel-powered Kia Seltos were equipped with the said part. If found faulty, it is to be replaced by the manufacturer under the warranty at no cost to the consumer. However, it is reported that if the part is not found to be faulty, it will not be replaced.
Kia Motor India issued the following statement on the matter; “At Kia Motors, there is a regular practice of upgrading the product. On the feedback received from customers and various sources, necessary improvements are done keeping customers in mind. For vehicles already on road, a communication / guideline is released to the dealers giving details of the inspection process and repairs to be carried out. The recent communication involves inspection of fuel pump & in-case of any observation dealer is required to carry out repair / replacement as the case may be. There is no recall which is announced, it is basically a Service Action Campaign being done on the Kia cars to ensure that our customers do not face any inconvenience.”
The Kia Seltos was launched in India in August 2019. The Seltos was introduced in India with two petrol engines — 1.5-litre naturally aspirated motor and the 1.4-litre turbo-GDI engine. Additionally, a diesel variant is also available in the form of the 1.5-litre CRDI turbocharged variant. It is the same unit which is available with the Hyundai Venue, Creta and Verna. However, all of these models were launched much later, meaning that they are unlikely to be affected.
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